+44 (0) 1923 248200

Terms & Conditions. Delivery Information
 

Delivery Policy

Orders will be mailed within 7 days.
Digital products can be be downloaded immediately  


Cancellation / Refund Policy 

If not completely satisfied within  30 Days there will be a 100% refund

Frank Furness is committed to serving our customers. If you feel the product you have purchased is not satisfactory or is not performing to your expectations, please call or e-mail our support office (+44 1923 248200 or frank@frankfurness.com) or telephone, fax, or e-mail our sales office to discuss your situation.

Frank Furness offers a money back guarantee for the purchase price of all products and software that are received back by within 30 days of the invoice date, as long as all disks, documentation and packaging are returned. 

 
Privacy Policy  
 
What information do we collect?

We collect information from you when you place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To personalize your experience
(your information helps us to better respond to your individual needs)

; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our websites privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

http://www.frankfurness.com
Koutaki House, 1a Meadowbank
Watford, Hertfordshire Wd19 4NP
United Kingdom
frank@frankfurness.com
+44 1923 248200

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